Privacy Policy

GDPR Privacy Policy

This sets out how Ria Property Management LTD uses and protects personal information that you give us when making a booking online, over the phone, email, or in person.

Information we collect about you

Making a booking

When you make a booking, through our website, on the phone, email or in person we will ask you to provide personal information about yourself. This could be your name, address and other contact details. The information and the information about your booking(s) is used to arrange your holiday accommodation and any other services you are requesting.

Filling out forms

We may collect information you provide when you fill out forms on our website, filling in our contact form, enquiries as a user on our website etc.

If you contact us, we may keep a record of the correspondence.

Use and storage of your information.

We have legal obligations to keep your personal data supplied safe. We will tell you how we will use your information and we will collect it fairly.

Your booking information is held securely on our third party, GDPR compliant booking platforms such as and Airbnb. The booking platforms have security in place to ensure data is always kept safe.

Information you provide to us will not be shared with third parties without your knowledge. We use the information to provide holiday services to you under our contractual obligation and to provide you with the best possible service. We may also use it to improve our products and services.

We may use the information provided to send our customers occasional communications like Christmas Cards, offers and similar items etc.


Transactions are carried out through third parties and governed by third party terms and conditions. We do not store or process credit card details. Ria Property Management LTD uses Square for our direct bookings. You can see their Privacy policy here

Your rights

We will hold your information on our systems for a period that we deem to be commercially viable.

You have the right to have all your information deleted from our systems.

You have the right to ask for a copy of the information we hold about you.

You have the right to change any incorrect information we hold about you.

You have the right to ask us to stop processing information about you.

Should you wish to request this, please do so in writing to

Our Website

We take a proactive approach to user privacy on our website, and ensure the necessary steps are taken to protect the privacy of users throughout their visiting experience. Our website complies to all UK national laws and requirements for user privacy.

Use of Cookies

Our website uses cookies to better the users experience while visiting the website. Where applicable our website uses a cookie control system allowing users, on their first visit to the website, to allow or disallow the use of cookies on their computer / device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide users with a tailored experience within the website.

Users are advised that if they wish to deny the use and saving of cookies from our website on to their computers hard drive, they should take necessary steps within their web browsers security settings to block all cookies from our website and its external serving vendors.

Our website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

You can read Google’s privacy policy here for further information

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that our website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding their own privacy and personal details. Our website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

Our website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.”